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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nina Redenius

April 22, 2025

5  out of  5
rating by Nina Redenius
"I enjoyed talking to Angela D. Pierpaoli. Not only was she fast and efficient with my request/needs, she was very personable and a pleasure to do business with!"
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Phuc Nguyen Kim

April 18, 2025

5  out of  5
rating by Phuc Nguyen Kim
"Charma is the best!"
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Lisa Dippold

April 14, 2025

5  out of  5
rating by Lisa Dippold
"Angela is fantastic to work with! I highly recommend Jeff Gannon and his team!"
We responded:
"Thanks Lisa. We appreciate you. Jeff Gannon"
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Emmanuel Ige

April 4, 2025

5  out of  5
rating by Emmanuel Ige
"Needed to add a new car to my existing policy and Jesse was nothing short of awesome! She was easy to deal with, answered all of my questions, and I really appreciate how personable she was."
We responded:
"Glad to hear Jesse was able to assist. Thanks for your business. Jeff Gannon"
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Allie Saylor-Hoover

April 1, 2025

5  out of  5
rating by Allie Saylor-Hoover
"Stephanie is the best! She's so sweet and will do everything she can to get you the best rate! She's patient and understanding too. A great asset to the team!"
We responded:
"Thank you Allie. I will make sure Stephanie gets to see your message. Thanks for your business. Jeff Gannon"
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Ashley Jordan

April 1, 2025

5  out of  5
rating by Ashley Jordan
"Definitely recommend using Stephanie at Jeff Gannon State Farm! She is great and goes above and beyond to help you!!"
We responded:
"Thanks Ashley. Agreed Stephanie is great. Thanks for your business. "
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Wael Abouzeid

March 28, 2025

5  out of  5
rating by Wael Abouzeid
"I would like to say that the agent I’m dealing with Charma Cripps is amazing. She is always there when I have any questions or concerns and responds in a timely manner with a high standard or professionalism but also in a friendly way. I am really lucky with that agent and recommend her for anyone looking for a trusted and professional insurance agent."
We responded:
"Wael thanks for the message. I will make sure Charma has a chance to review your kind words. We love to reward referrals so please let us know if there is anyone else you know that we could help. Thanks for your business. Jeff Gannon"
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Angela Dies

March 21, 2025

5  out of  5
rating by Angela Dies
"Charma is a gem. She has made our transition to State Farm smooth and easy. She is very informative and very helpful. Thank you!"
We responded:
"Thanks Angela. We will make sure Charma reviews your message. I know she will appreciate it. Jeff Gannon"
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Misty Knight

March 14, 2025

5  out of  5
rating by Misty Knight
"Dalton is amazing he definitely helped me out with the best rates and he got me up and going with my insurance. Great help and will definitely send more people his way."
We responded:
"Let us know if you send someone our way. We love to reward referrals from our existing customers. I will be sure to share with Dalton."
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Tatyana Taylor

March 7, 2025

5  out of  5
rating by Tatyana Taylor
"Jeff Gannon is truly one of best agents I have ever had!!!!!"
We responded:
"Thanks Tatyana. We appreciate you. Jeff Gannon"
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Melissa Hatfield

March 6, 2025

5  out of  5
rating by Melissa Hatfield
"Ashley is always great at helping me with anything I need as well as making sure we are taken care of!"
We responded:
"Thanks for the message Melissa. Glad to hear Ashley has been helpful. I know she will appreciate the kind words. Jeff Gannon"
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Kayla Colley

March 4, 2025

5  out of  5
rating by Kayla Colley
"Charma was very kind and informative throughout the whole process of helping me get car insurance. She made it very easy and painless. If you need someone to help you get car insurance quickly, I would highly recommend asking for Charma!"
We responded:
"Thanks for your business Kayla. Charma will be grateful to see your message. Jeff Gannon "
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Sharon Ceragioli

February 20, 2025

5  out of  5
rating by Sharon Ceragioli
"Charma has been a trusted advisor & friend for almost 15 years! She consistently goes above and beyond to ensure my State Farm coverage aligns with my needs. Charma is knowledgeable of the market, cares for her clients and is always quick to respond to any questions or concerns."
We responded:
"Thank You Sharon. Thanks for your loyalty to our office and super glad to hear about your experience with Charma. Jeff Gannon"
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Emoni Wilkins

February 14, 2025

5  out of  5
rating by Emoni Wilkins
"Charma is an incredible agent. She truly cares for the people & their needs."
We responded:
"Thanks Emoni. We appreciate you. I will be sure to share your review with Charma. Jeff Gannon"
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Kayla Bandy

January 29, 2025

5  out of  5
rating by Kayla Bandy
"I have been with state farm for years and Charma is always so helpful. She goes above and beyond every time we talk. When I met Charma I was 16 and getting insurance for the first time with my grandparents. I am now almost 24 and Charma still helps me out anytime I need it! Very respectful and kind."
We responded:
"Love it Kayla. I will make sure Charma gets to see your comments. We really love to see these stories when we get to enjoy the journey from 16 year old driving through adulthood. Thank you for trusting our agency. Jeff Gannon "
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Eat All Organic

January 24, 2025

5  out of  5
rating by Eat All Organic
"I have had the absolute pleasure of working with Charma Cripps from the very beginning of my search for a reasonable quote. She has a friendly, outgoing personality and is always willing to help. No matter what obstacles arise, she consistently finds resolutions. Charma is truly amazing. Every time I call with questions or to make payments, she answers the phone with a genuine, heartfelt tone that makes it feel like I've known her for years. Her exceptional customer service and professionalism are unmatched. I'm so appreciative to have an agent who provides such wholesome, high-quality service. Highly recommend!"
We responded:
"Glad to see Charma has been able to assist. Thank you for your business. Jeff Gannon"
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Genera Pickens

January 24, 2025

5  out of  5
rating by Genera Pickens
"To start we have been trying to get State Farm insurance for months and other agents never called or responded to us. Until we selected Jeff Gannon team and Ethan Steele helped us right away and quickly even followed up when we got busy! We appericate his recommendations to help better us in our situation and look forward to working with him on other services State Farm offers! Thanks again."
We responded:
"Thank You Genera. Ethan is always looking to assist. I will make sure he gets to review your message. We look forward to building a long lasting relationship with your family and our team. Thanks for trusting us with your insurance needs. Jeff Gannon"
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Minnie Alaya

January 23, 2025

5  out of  5
rating by Minnie Alaya
"Love this guy he and his team work so hard for me"
We responded:
"Thanks for your business, Minnie. Jeff Gannon"
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Brandy Miller

January 15, 2025

5  out of  5
rating by Brandy Miller
"I called for a quote and Dalton White was very helpful, he was able to save me money on my homeowners and car insurance. I would definitely refer my family and friends to him"
We responded:
"Thanks Brandy. Glad to hear Dalton was able to help. Thank you for choosing our office to protect some of your most valued assets. Jeff Gannon"
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Skylar Blasz

January 8, 2025

5  out of  5
rating by Skylar Blasz
"I’ve been working with Will and he’s been nothing but helpful and super understanding!"
We responded:
"Great to hear Skylar. We appreciate your business and glad to hear Will has been helping you with all of your insurance needs. Jeff Gannon"
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Wednesday Wiseman

December 30, 2024

5  out of  5
rating by Wednesday Wiseman
"I have been with State Farm for many years. Charma Cripps that works in mount juliet office is fabulous. Always willing to help and boy she listens to anything you want to discuss. She is fabulous and we are blessed to have her as our agent with Jeff Gannon State Farm"
We responded:
"Thanks for the message Wednesday. I will make sure Charma gets to see your kind review. Jeff Gannon"
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Cookie S

December 27, 2024

5  out of  5
rating by Cookie S
"I have had such a great experience with State Farm since I was 18 and got my own policy. But Jeff Gannon's staff is by far the best I have ever delt with. I have to especially say Charma Critts has gone above and beyond for me on many occasions. She goes out of her way to help you personally, she works with you for what is best for you. You could not find a better agent or staff with Charma being the absolute best with a shout out to Wendy and Shane too. Dont bother shopping around if you want quality insurance without a runaround when you have an issue they can't be beat!"
We responded:
"Thanks for your business and trust in our agency. I will be sure to share with our team. Jeff Gannon"
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Teresa Dean

December 17, 2024

5  out of  5
rating by Teresa Dean
"I’ve been working with Wendy about four years for all my various insurance needs…cars, houses, outbuildings, Umbrella coverage, etc…She is always prompt and professional. Jeff runs a great insurance agency. Thank you State Farm Insurance!"
We responded:
"We appreciate you Teresa. Thank You."
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Crystal Strong

December 9, 2024

5  out of  5
rating by Crystal Strong
"I first want to start off thanking Wendy for being a part of the State Farm family. She has guided my Family and all the best directions for insurance and always Has the best interest for my family as a whole. I have been with Jeff Gannon, State Farm insurance for years and there’s nowhere else I’d rather be! They never leave you stranded left behind or trying to figure things out. Wendy Is very responsive, kind, It has a genuine heart. She really cares about the clients and she wants the best for everyone. Thank you for always being a call or email away. State Farm is lucky to have Wendy as is my family is grateful for Jeff Gannon and his team! I am a single mother of teenager drivers and they have took me by the hand and lead me on the direction of security and safety. Thank you!"
We responded:
"Thanks for the message Crystal. I will be sure to share with Wendy and the rest of our team. Your message truly is what servicing customers is all about. I am thankful that you have had a great experience with our offices. Working in insurance is not always the easiest business as we deal with a lot of unexpected events that inconvenience customers. Glad to see messages like these. Jeff Gannon"
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Pinky Pinky

December 2, 2024

5  out of  5
rating by Pinky Pinky
"Ms Stephanie Johnson is incredibly helpful, understanding and patient. She helped me understand which life policy was best for me, she perfected my home insurance coverage and cut my costs immensely. If you are looking for coverage but you need the guidance and knowledge to do so, this girl is who you should call! I’d still be lost, overpaying and under covered if it wasn’t for her help. Bravo guys!"
We responded:
"Thank you. We appreciate your business. I will definitely share the message with Stephanie as well. Jeff Gannon"