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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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pradeep chawla

November 20, 2025

5  out of  5
rating by pradeep chawla
"Very supportive staff @will and @charma"
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Ranae Nash

November 19, 2025

5  out of  5
rating by Ranae Nash
"Alisha Hardaway-Kinsey has been a pleasure working with. Quick and helpful! Thanks Clinda R Nash"
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Edward Odom

November 10, 2025

5  out of  5
rating by Edward Odom
"Will Earls at The Jeff Gannon State Farm Insurance Agency has provided me with excellent service."
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Monica Ellmore

November 8, 2025

5  out of  5
rating by Monica Ellmore
"So happy to work with Will Earles. He was a great help with our car insurance!"
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Earls Family

November 4, 2025

5  out of  5
rating by Earls Family
"Jeff Gannon has the best team in the business! No matter who you deal with here they are always on top of answering any of my questions or taking care of what changes I need to make."
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Deb Ward

October 30, 2025

5  out of  5
rating by Deb Ward
"It has truly been a pleasure working with Will Earls this past year. He has always gone above and beyond to help me with issues I've had. His follow up is impeccable not to mention his warm, engaging personality when talking over the phone. Would give a 10+ rating if possible!!"
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Judy McLeish

October 30, 2025

5  out of  5
rating by Judy McLeish
"Jeff Gannon & Wendy Jewell worked with us on life insurance. Jeff explained types of policies, while Wendy did the work in processing. Both did great work that was appreciated."
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Jim McKairnes

October 28, 2025

5  out of  5
rating by Jim McKairnes
"Five stars and more for Will Earls and Jeff Gannon State Farm."
We responded:
"Thanks Jim. Jeff Gannon"
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Сабрина Турсунова

October 22, 2025

5  out of  5
rating by Сабрина Турсунова
"Charms Cripps helped to fix my insurance errors. She was really nice and answered for all my questions!"
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Cecilia Hinlo

October 21, 2025

5  out of  5
rating by Cecilia Hinlo
"Wendy was very helpful and sounded happy to help, even when I called late in the day. She was also knowledgeable and sent me the information I needed right away!"
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Rocko Major

October 17, 2025

5  out of  5
rating by Rocko Major
"I absolutely love this Jeff Gannon state farm office! Angela and Ashly are absolutely amazing and are always on it when I call! Usually when you’re calling your insurance company you want to make it quick but these ladies are so kind and so good at their jobs that I could talk to them all day hahaha! I truly always look forward to calling and have to remind myself that they have a job to get to after they have helped me😂! Thank you ladies for all your help and for being so kind and professional! I’ve been with state farm for years now and with such kind people and great rates i plan to stay with them for many years to come and would recommend them to anyone looking for a phenomenal and trustworthy insurance provider that truly seems to have your best interest at heart!"
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Matthew Leverick

October 16, 2025

5  out of  5
rating by Matthew Leverick
"Will did such a great job helping my Brothwr and I get our renters insurance set up. He was very knowledgeable of the process, and professional. He really helped us in a tight situation meeting our deadline"
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Rodger Murray

October 16, 2025

5  out of  5
rating by Rodger Murray
"Spoke with Alesha Hardaway to confirm vehicle coverage on an elderly uncle in order to respond to an official state inquiry. She quickly understood what I needed to comply with the state's requirements, verbally confirming coverage and the payment made for October 2025. She also forwarded State Farm's statement to provide hard copy evidence of same. All the while maintaining a pleasant and competent attitude. Very knowledgable and professional representative."
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Charley Stefl

October 14, 2025

5  out of  5
rating by Charley Stefl
"Will Earls is always there if I have a question or need insurance advice. Thanks so much!"
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Pragnesh Patel

October 7, 2025

5  out of  5
rating by Pragnesh Patel
"Had an excellent experience with Ashley Lawson , very attentive to my needs and overall a wonderful human being"
We responded:
"Thank you for sharing your positive experience! We're thrilled to hear that Ashley Lawson was attentive to your needs and made such a great impression. We truly appreciate your kind words and are grateful to have Ashley on our team. If you ever need anything else, don't hesitate to reach out! Jeff Gannon"
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Thomessa Saddler

October 7, 2025

5  out of  5
rating by Thomessa Saddler
"Charma Cripps has done a fantastic job in helping me choose the best insurance policies for my needs. It's good knowing I can put my trust in her to help get exactly what I needed."
We responded:
"Thank you for your kind words! We're so glad to hear that Charma was able to help you find the perfect insurance policies tailored to your needs. Building trust and providing excellent service is our top priority, and your feedback means a lot to us. Please feel free to reach out anytime—we’re here to help! Jeff Gannon"
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stonenova121

October 2, 2025

5  out of  5
rating by stonenova121
"Charma was beyond helpful, thorough and patient. She is a great agent for whatever you need!"
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that Charma was helpful, thorough, and patient throughout your experience. She truly strives to provide the best service possible, and your kind words mean a lot to us. If you ever need assistance in the future, we're here to help! Jeff Gannon"
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Debra Bond

September 27, 2025

5  out of  5
rating by Debra Bond
"Will Earls is the most wonderful insurance agent I’ve ever had. Recently I needed changes made on my car insurance and he took his time explaining what I was wanting to do. I’m very pleased with Will and his kindness. I have my car and homeowners insurance with him and my son has two cars and renters insurance with Will Earls as his agent also."
We responded:
"Thank you so much for your kind words regarding Will and for trusting our office with your car and homeowners insurance needs. It’s always our goal to take the time to explain everything clearly and ensure you feel confident with your coverage. I’m also grateful we were able to assist your son with his insurance. Your continued trust means a lot to us and we are here anytime you need assistance. Jeff Gannon"
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teresse

September 26, 2025

5  out of  5
rating by teresse
"Will Earls is a great agent who takes time to ask all the right questions. Great at what he does and very professional and prompt."
We responded:
"Thanks for the kind words regarding Will. We appreciate your business. Jeff Gannon"
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Yumie Burden

September 2, 2025

5  out of  5
rating by Yumie Burden
"Will has been very helpful to set up a business insurance policy."
We responded:
"Thank you for your feedback! I’m glad Will could assist you in setting up your business insurance policy. If you have any questions or need further support, please don’t hesitate to reach out. We appreciate your trust and look forward to working with you! Jeff Gannon"
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Pinky Pinky

August 18, 2025

5  out of  5
rating by Pinky Pinky
"Ms Stephanie Johnson is incredibly helpful, understanding and patient. She helped me understand my own life insurance coverage and it’s importance to a family after unexpectedly losing my mother which had never had any. A lovely and caring young lady to say the least! Mr Will Earls is also a noteworthy gentleman within the office. His patience, his ability to follow through and his upstanding character are undeniable! He leaves no question unanswered and has an incredibly helpful spirit as well as a passion for helping people. Every desk holds a shining smiling face ready to help, from my personal experience. Jeff Gannon’s team is one of a kind in service and character which has given me peace of mind and I would recommend them to everyone!"
We responded:
"Thank you. We appreciate your business. I will definitely share the message with Stephanie as well. Jeff Gannon"
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alex jackovich

August 18, 2025

5  out of  5
rating by alex jackovich
"Will was awesome and very easy to work with. Highly recommend!"
We responded:
"Thank you so much for your kind words! I’m thrilled to hear you had a positive experience and found it easy to work with Will. Your recommendation means a lot, and we are here anytime you need assistance in the future! Jeff Gannon"
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H Smith

August 14, 2025

5  out of  5
rating by H Smith
"It was a blessing to find state Farm, when I was looking for an alternative company to insure my son and myself for auto insurance. Caroline and Will have been so helpful and efficient regarding concerns and questions.Ethan provided excellent information about coverage so that I was able to get the proper coverage for an amazing rate! For excellent coverage at great rates, don't hesitate to give them a call!"
We responded:
"Thank you so much for your kind words and for choosing State Farm! We’re truly grateful to have been able to assist you and your son with your auto insurance needs. It’s wonderful to hear that Caroline, Ethan, and Will were able to provide helpful and efficient service, and that you feel confident in your coverage at a great rate. Please don’t hesitate to reach out if you ever have more questions or need assistance in the future. We appreciate your trust and recommendation! Jeff Gannon"
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Sylvia Carpenter

August 13, 2025

5  out of  5
rating by Sylvia Carpenter
"Thank you Angela Pierpaoli for excellent customer service!"
We responded:
"Thank you for your kind words! We're glad to hear that Angela Pierpaoli provided you with excellent customer service. We appreciate your feedback and are here to assist you anytime! Jeff Gannon"
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Alan Goin

August 10, 2025

5  out of  5
rating by Alan Goin
"Ashley Lawson did a wonderful job getting our auto documents ready for travel to Canada! Our son, a household driver on our auto policy, had a smooth ride through the border on his way to Montreal. Many thanks to Ashley on confirming Canada coverages and making the trip a smooth and seamless experience!"
We responded:
"Thank you for your thoughtful review! We're delighted to hear that Ashley Lawson provided excellent support in preparing your auto documents and confirming coverage for your son's trip to Canada. Ensuring a smooth and seamless experience for our clients is our top priority. We appreciate your trust and wish your son a safe and enjoyable journey to Montreal! Jeff Gannon"