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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Adugna Denbel

June 4, 2026

5  out of  5
rating by Adugna Denbel
"I have been with STATE FARM for about 8 years and was extremely satisfied with the service, and especially the sales manager, Charmar, who was exceptional and highly professional to me"
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John Beard

May 19, 2026

5  out of  5
rating by John Beard
"It has been an absolute pleasure working with Jeff and Charma and I will definitely be recommending your services to anyone who needs insurance."
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julieta lobjanidze

May 17, 2026

5  out of  5
rating by julieta lobjanidze
"I had a great experience with my insurance agent Ashley Lawson. She handled my request very quickly, was very responsive, and made the whole process easy and stress-free. I really appreciated her professionalism, efficiency, and kindness throughout. Excellent customer service — highly recommended!"
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Chris Suds

May 14, 2026

5  out of  5
rating by Chris Suds
"Angela is great. Helped ne transfer my homeowners insurance. Highly recommend!!"
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Staci Hetzel

May 12, 2026

5  out of  5
rating by Staci Hetzel
"I've been working with Ashley at Jeff's office on a builder's risk policy for our upcoming construction loan. She has been responsive, patient, and on-top of everything. I have no doubt her contribution to our closing goes smoothly. Very grateful to her and everyone in the office who has made this tedious requirement easy and effortless."
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Jerry Price

April 27, 2026

5  out of  5
rating by Jerry Price
"Nicest people! Eager to help! Alisha was very friendly and knowledgeable."
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Tanya Keelan

April 22, 2026

5  out of  5
rating by Tanya Keelan
"The staff is always quick to respond, helpful and knowledgable. I've been with the office since 2009 and always refer friends there. Everyone I've worked with has been amazing!"
We responded:
"Thank You Tanya! We are glad you chose us to help with insurance and financial service needs."
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Rodney Stevenson

April 8, 2026

1  out of  5
rating by Rodney Stevenson
"Wendy is a great woman! But I talk to a man several times and he never did what I asked him to do! Suppose to have taken my card off file so I wasn’t charged for the next month because I was looking for somewhere else cheaper because the prices went up than what they quoted my mom! Now I’m waiting on a return of my money! Like I said had call Wendy to make sure I was getting my money back! She helped me get within 7 to 10 business days! But the gentleman who I talked to first, had me not getting it until may 3! I just wonder is that the man who has name on the office because this is the second time of not good business!!!!!!!"
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Scott Hunter

April 6, 2026

5  out of  5
rating by Scott Hunter
"Ashley Lawson Took care of us. Waited patiently on phone as we worked on my wife’s fender bender. So appreciate her professionalism and attitude ."
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April H

April 1, 2026

5  out of  5
rating by April H
"We've been with State Farm for over 15 years, and recently we had been looking for a new vehicle. Ethan made the process so easy. He took the time to help us understand our options and provided clear pricing for each one. He turned it into a pleasant experince."
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Jonah Bean

April 1, 2026

5  out of  5
rating by Jonah Bean
"I spoke with Ethan Steele recently because I have been having trouble with my current insurance company and wanted to see how the customer care and knowledge at the Jeff Gannon State Farm was. To say I was blown away by Ethan’s friendliness and professionalism would be an understatement. He was knowledgeable, relatable, and showed genuine care, interest, and respect during our conversation. I highly recommend this agent solely due to the fact that Ethan works there!"
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Matthew Bell

April 1, 2026

5  out of  5
rating by Matthew Bell
"Ethan Steele did a great job walking me through my policy and making my decision to go with State Farm easy. Top notch experience."
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Adrienne Stroud

March 31, 2026

5  out of  5
rating by Adrienne Stroud
"Ethan steele is beyond a great agent. He helped me with all my needs and answered any questions I had."
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Isaac Johnson

March 31, 2026

5  out of  5
rating by Isaac Johnson
"Ethan Steele was just an amazing help! He was very kind and welcoming, while getting me the insurance I needed for the right price. Thanks Ethan!"
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Bryce Lester

March 31, 2026

5  out of  5
rating by Bryce Lester
"I had a phone call with Ethan Steele and he was super knowledgeable about life insurance. Well spoken young man and very respectful. I was always adverse to insurance outside of what was given to me companies that I worked for. Ethan made me feel at ease and broke everything down for me!"
We responded:
"Thanks Bryce. Jeff Gannon"
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Angela Dies

March 31, 2026

5  out of  5
rating by Angela Dies
"Charma is a gem. She has made our transition to State Farm smooth and easy. She is very informative and very helpful. Thank you!"
We responded:
"Thanks Angela. We will make sure Charma reviews your message. I know she will appreciate it. Jeff Gannon"
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AlexK

March 30, 2026

5  out of  5
rating by AlexK
"I called and talked to Alisha Hardaway-Kinsey who was able to use her “magic” to make a naming change on a car that my wife drives. Thanks Alisha!"
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Kenny Reich

March 27, 2026

5  out of  5
rating by Kenny Reich
"Dalton did a great job with our insurance needs on both home and auto. He took his time and answered all our questions."
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Alexander Ricketts

March 20, 2026

5  out of  5
rating by Alexander Ricketts
"Great service"
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Greg Nelson

March 20, 2026

5  out of  5
rating by Greg Nelson
"Dalton was friendly and professional. Highly recommended."
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Thiago Lins de Oliveira

March 19, 2026

5  out of  5
rating by Thiago Lins de Oliveira
"State Farm has been great to us. Ashley Lawson is amazing and has always helped us to choose the right policy for our auto and home insurance. definitely recommend her to anyone looking for an affordable and great policy."
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Andrea Fuller

March 13, 2026

5  out of  5
rating by Andrea Fuller
"Will Earls at Jeff Gannon State Farm is wonderful to work with. Very Very Helpful!"
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Brad Wolf

March 11, 2026

5  out of  5
rating by Brad Wolf
"Wendy has done a great job of taking care of me. I couldn't ask for more."
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Larry Wilbanks

March 9, 2026

5  out of  5
rating by Larry Wilbanks
"I needed some things explained and Ms. Alisha Hardaway-Kinsey was outstanding in the service she provided. Definitely above and beyond the call of duty. Thank you Alisha!"
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Marc Aquila

March 6, 2026

5  out of  5
rating by Marc Aquila
"I had an issue with the app on replacing insurance so I called Jeff Gannon's office and spoke with Will Earls and he had the problem solved within minutes. Thank you!"