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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Heather Kuester

July 30, 2025

5  out of  5
rating by Heather Kuester
"Excellent customer service! Thank you! Ashley Lawson"
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Zoe Mcbride

July 30, 2025

5  out of  5
rating by Zoe Mcbride
"Called for a quote and ended up securing a policy. Charma Cripps was super informative and answered all my questions. Great customer service!"
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baylie moore

July 28, 2025

5  out of  5
rating by baylie moore
"Thank you Ashley for making the process of transferring my out of state insurance policy to in state super smooth and fast!"
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Noelia Corral

July 16, 2025

5  out of  5
rating by Noelia Corral
"I had a great experience working with Ashley Lawson. She was incredibly helpful in getting me set up with my car insurance—knowledgeable, professional, and very friendly throughout the process. Highly recommend her!""
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Tawna Poe

July 15, 2025

5  out of  5
rating by Tawna Poe
"I needed some changes made to my car insurance, and Ashley Lawson was quick to make those changes and promptly notified me when those changes were completed! Top notch customer service!!"
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Tina Cartwright

July 15, 2025

5  out of  5
rating by Tina Cartwright
"Ashley Lawson is the best insurance agent around! Amazing staff at State Farm!!"
We responded:
"That is strong Tina. Thank You!"
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Ragin Patel

July 3, 2025

4  out of  5
rating by Ragin Patel
"Helpful when needed!!!"
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Robert Overall

June 27, 2025

5  out of  5
rating by Robert Overall
"This is the third Google review that I have EVER left. Will helped me with an issue in UNDER 7 MINUTES. I tried the national offices and was on the phone for 44 MINUTES with no resolution. Hooray for Will!!! He's my goto guy now. Stay local. Stay with our neighbors. Lebanon local."
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Kenny Lakits

June 26, 2025

5  out of  5
rating by Kenny Lakits
"Dalton was great, very informative meeting and conversation. Learned some new things about protecting ourselves that we were unaware of. Feel great about switching to State Farm."
We responded:
"Thanks Kenny. We appreciate your trust in our office. I will make sure Dalton gets to review your message. Let us know if we can help in any way. Jeff Gannon"
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Harlequine Clay

June 16, 2025

5  out of  5
rating by Harlequine Clay
"Charma Cripps is fabulous! She has helped me with many insurance things and is very patient, thorough and helpful!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Charma has provided you with excellent service and support. We strive to ensure that our clients feel informed and confident in their insurance choices, and it's wonderful to know that Charma has made a positive impact on your experience. If you have any more questions or need further assistance, please don’t hesitate to reach out!"
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Steven Gassaway

June 13, 2025

5  out of  5
rating by Steven Gassaway
"Dalton White was very helpful and informative with informing me of my policy options. I am happy with my new coverage."
We responded:
"Thank you for taking the time to share your experience! We're delighted to hear that Dalton was helpful and informative in guiding you through your policy options. It's great to know that you're happy with your new coverage! If you have any further questions or need assistance in the future, feel free to reach out. We’re here to help! Jeff Gannon"
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Stephanie Davis

June 12, 2025

5  out of  5
rating by Stephanie Davis
"Charma gave me good news today on our move and our lower rate on our car policy. She was very sweet and professional. Thanks to Charma, she's the best."
We responded:
"Stephanie we appreciate the opportunity to work with you. I will be sure to share your message with Maia. Thank You."
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stephanie stavinoga

June 6, 2025

5  out of  5
rating by stephanie stavinoga
"Wonderful team to work with! They worked diligently to provide us with the best rates and resources! So glad to have found them."
We responded:
"Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our team. We take pride in working diligently to find the best rates and resources for our clients. It's great to know that you’re glad to have found us! If you need any further assistance or have questions in the future, please don’t hesitate to reach out. We look forward to continuing to work with you! Jeff Gannon"
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Nikki Elkins

June 3, 2025

5  out of  5
rating by Nikki Elkins
"I have been with Jeff Gannon for many years. I have worked very closely with Wendy over the years and she has always been polite, quick to respond and professional along the way. If I ever have any questions she get back in a timely manner! Today was no different when I messaged her that I needed to add a new car to my policy. She is absolutely a jewel!"
We responded:
"Thanks Nikki. We appreciate you. I like what you did there with adding jewell to the review. Wendy Jewell will so appreciate the kind words."
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lauren gentry

May 30, 2025

5  out of  5
rating by lauren gentry
"Sharma is Great! And helped me get my renters insurance so quick and easy highly recommend!"
We responded:
"Lauren thanks for the review and thank you for your business. Jeff Gannon"
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HL Edwards

May 14, 2025

5  out of  5
rating by HL Edwards
"My guy Dalton gave me a lesson in insurance. Dalton told me about life insurance, car insurance, and renters insurance. I was able to combine and saved a bundle. Dalton was patient with the questions that I ask. I also felt like he did not give me the runaround and gave me FACTS! He did not try to upsell me on anything that I didn’t need. Save me a ton of cash. Now my baby is covered from head to toe… And the great part about it, at a affordable price. I am pretty sure that Jeff and the rest of the staff do a great job, but Dalton knocked it out of the park for me!"
We responded:
"Thanks for your business and trust in us. Looking forward to building a great relationship. Jeff Gannon"
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Atlas 778

May 13, 2025

5  out of  5
rating by Atlas 778
"Dalton was fantastic yall needa give this man a raise 👏🙌"
We responded:
"Thanks for the feedback. I’m positive Dalton agrees with you. Glad you appreciate his service and thank you for your business. Jeff Gannon"
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Nina Redenius

April 22, 2025

5  out of  5
rating by Nina Redenius
"I enjoyed talking to Angela D. Pierpaoli. Not only was she fast and efficient with my request/needs, she was very personable and a pleasure to do business with!"
We responded:
"Thanks Nina. Glad to hear Angela is taking care of you. Jeff Gannon"
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Phuc Nguyen Kim

April 18, 2025

5  out of  5
rating by Phuc Nguyen Kim
"Charma is the best!"
We responded:
"Thanks for the message. I will make sure to share with Charma. Jeff Gannon"
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Lisa Dippold

April 14, 2025

5  out of  5
rating by Lisa Dippold
"Angela is fantastic to work with! I highly recommend Jeff Gannon and his team!"
We responded:
"Thanks Lisa. We appreciate you. Jeff Gannon"
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Emmanuel Ige

April 4, 2025

5  out of  5
rating by Emmanuel Ige
"Needed to add a new car to my existing policy and Jesse was nothing short of awesome! She was easy to deal with, answered all of my questions, and I really appreciate how personable she was."
We responded:
"Glad to hear Jesse was able to assist. Thanks for your business. Jeff Gannon"
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Allie Saylor-Hoover

April 1, 2025

5  out of  5
rating by Allie Saylor-Hoover
"Stephanie is the best! She's so sweet and will do everything she can to get you the best rate! She's patient and understanding too. A great asset to the team!"
We responded:
"Thank you Allie. I will make sure Stephanie gets to see your message. Thanks for your business. Jeff Gannon"
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Ashley Jordan

April 1, 2025

5  out of  5
rating by Ashley Jordan
"Definitely recommend using Stephanie at Jeff Gannon State Farm! She is great and goes above and beyond to help you!!"
We responded:
"Thanks Ashley. Agreed Stephanie is great. Thanks for your business. "
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Wael Abouzeid

March 28, 2025

5  out of  5
rating by Wael Abouzeid
"I would like to say that the agent I’m dealing with Charma Cripps is amazing. She is always there when I have any questions or concerns and responds in a timely manner with a high standard or professionalism but also in a friendly way. I am really lucky with that agent and recommend her for anyone looking for a trusted and professional insurance agent."
We responded:
"Wael thanks for the message. I will make sure Charma has a chance to review your kind words. We love to reward referrals so please let us know if there is anyone else you know that we could help. Thanks for your business. Jeff Gannon"
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Angela Dies

March 21, 2025

5  out of  5
rating by Angela Dies
"Charma is a gem. She has made our transition to State Farm smooth and easy. She is very informative and very helpful. Thank you!"
We responded:
"Thanks Angela. We will make sure Charma reviews your message. I know she will appreciate it. Jeff Gannon"